Thursday 16 February 2012

CONCLUSION OF REPORT (FACEBOOK AND TWITTER)

Posted by mashidayu samsidi at 10:30

Based on our research, the most attractive and having the huge number of followers is Maxis which is 368 297 and 13 672 people talk about this on Facebook. Maxis is the biggest telecommunication company subscribed by the customer. This site includes updates about events, recent activities as well as other promotions. This social networking site enables the company to generate more revenues and gain more customers.
The main reason for all those companies engaging in Facebook and Twitters is because they can provide and spread valuable information. Besides, customer also can use the social networking sites to complaint or make a suggestion in order to improve the performance of the company. Lastly, through Facebook and Twitter they can gain publicity to increase customer awareness. 




1 comments:

Anonymous said...

did you have the info company/dealer that under Celcom?? or your cant share the link??

 

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